Effective Date: April 18, 2026

Welcome to SOULof.business ("Site"), operated by SOULof.business, LLC ("Company," "we," "our," or "us"). By accessing or using our website and engaging with our coaching services, group facilitation, CEO peer advisory groups, forms, messaging programs, or related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Site or our Services.

1. Services Provided

We offer leadership development experiences tailored for small and medium-sized businesses. Our services may include:

• One-on-one executive coaching
• Team coaching and facilitation
• Leadership workshops and trainings
• Impact Circles – peer advisory groups with integrated coaching
• Masterminds and experiential learning
• Customized programs on topics such as feedback, influence, leadership brand, storytelling, and work-life integration
• Business inquiries, discovery calls, scheduling, service updates, and customer support communications

These Services are intended to support leadership effectiveness, team alignment, and business impact. They are not a substitute for medical, mental health, legal, or financial advice.

2. Acceptance of Terms

By accessing the Site, signing a coaching agreement, submitting a form, booking a call, making a payment, clicking “I Accept,” opting in to communications, or otherwise using our Services, you confirm your agreement to these Terms and enter into a binding agreement with SOULof.business, LLC.

3. Eligibility

You must be at least 18 years old to use our Services. By using our Site or Services, you represent and warrant that you meet this requirement.

4. Fees, Payment, Scheduling, and Cancellation

Scheduling
Sessions, calls, workshops, and other Services are scheduled by mutual agreement or through our booking system.

Payment
Payment is due in advance unless otherwise agreed in writing.

Client Cancellation / Rescheduling
Sessions canceled with less than 48 hours’ notice may be forfeited and charged at the full rate. Repeated cancellations or no-shows may lead to termination of Services.

Coach Cancellation / Rescheduling
We will provide as much notice as possible and reschedule as needed.

Lateness
Sessions will end at the scheduled time. Late arrivals will not extend the scheduled session time.

5. Confidentiality

Individual Coaching
All coaching sessions are confidential. We will not disclose your identity or session content without your written consent, except in the following circumstances:

• If required by law, including subpoena, court order, or legal process
• If there is a risk of harm to you or others
• If illegal activity is disclosed
• If consulting with another coach or advisor for professional support, in which case your identity will remain anonymous where reasonably possible

Group Settings
Confidentiality is encouraged in group programs, but it cannot be guaranteed. By participating in any group setting, you acknowledge and accept this risk.

6. Intellectual Property

All materials provided through the Site or Services, including text, graphics, downloads, training materials, frameworks, exercises, videos, worksheets, branding, logos, and other content, are the intellectual property of SOULof.business, LLC unless otherwise stated. You may not reproduce, copy, share, distribute, modify, republish, or exploit them without our express written permission. All materials are provided for your personal or internal business use only unless otherwise agreed in writing.

7. Client Responsibilities

Clients are responsible for their own decisions, actions, and outcomes. Our role is to support and guide, not to guarantee any particular result.

As a Client, you agree to:

• Engage fully in sessions, programs, and assignments
• Be truthful and transparent in your communications
• Take responsibility for your decisions, implementation, and follow-through
• Arrive on time and prepared for sessions
• Respect the confidentiality and participation of group members
• Use our Site and Services in a lawful and respectful manner
• Provide accurate, complete, and current information when submitting forms, applications, booking details, and contact information

8. Coach Responsibilities

As your Coach or Service Provider, we commit to:

• Deliver Services with professionalism and integrity
• Maintain confidentiality as described in these Terms
• Provide a supportive, respectful, and constructive environment
• Follow applicable ethical coaching standards and professional practices
• Come prepared to all scheduled sessions and engagements

9. Term and Termination

Term
The duration of your engagement will be outlined in your specific agreement, proposal, program, or service arrangement.

Termination by Client
You may terminate Services at any time with written notice. Any refund terms, if applicable, will be governed by your specific agreement or written arrangement.

Termination by Company
We may terminate or suspend Services if:

• You violate these Terms
• The coaching or service relationship becomes unproductive or misaligned
• You behave in a disrespectful, abusive, unlawful, or disruptive manner
• Payment is not received as agreed
• You misuse the Site, Services, or communications systems

Where appropriate, written notice will be provided.

10. User Conduct and Website Use

You agree to use this Site only for lawful purposes. You must not:

• Use the Site in a way that violates any law, regulation, or third-party right
• Attempt to gain unauthorized access to the Site, its systems, or related networks
• Interfere with the operation, security, or integrity of the Site
• Submit false, misleading, fraudulent, or unauthorized information
• Copy, scrape, reproduce, or exploit Site content without permission

We reserve the right to restrict access, remove submissions, or take other action where misuse is identified.

11. Disclaimers and Limitation of Liability

Not Professional Advice
Coaching, facilitation, education, and related Services are not therapy, medical care, mental health treatment, legal advice, or financial advice.

No Guarantee of Results
Your progress and results depend on your own decisions, effort, implementation, and circumstances. No specific result is guaranteed.

Limitation of Liability
To the fullest extent permitted by law, SOULof.business, LLC, its owners, officers, affiliates, contractors, employees, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or Services, your participation in any program, your reliance on any content, or any communications sent or received through our systems. The Site and Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

12. Indemnification

You agree to indemnify, defend, and hold harmless SOULof.business, LLC, its owners, officers, affiliates, employees, contractors, and representatives from and against any claims, liabilities, losses, damages, costs, and expenses, including reasonable legal fees, arising out of or related to your use of the Site, your misuse of the Services, your violation of these Terms, or your violation of any applicable law or third-party right.

13. Third-Party Links and Tools

Our Site may contain links to third-party websites, booking tools, payment processors, embedded content, social platforms, or other resources. We do not control, endorse, or guarantee the accuracy, availability, or policies of those third parties and are not responsible for their content, terms, or privacy practices. Your use of third-party services is at your own risk and subject to their own terms and policies.

14. SMS Messaging Terms

By providing your mobile phone number through our website, contact forms, inquiry forms, lead forms, booking pages, applications, intake forms, service agreements, or other communication channels, and by giving your consent where required, you agree to receive text messages from SOULof.business.

These messages may include, where applicable:

• Appointment reminders
• Scheduling confirmations
• Inquiry follow-ups
• Customer care messages
• Service updates
• Account or program-related communications
• Project-related communications
• Promotional or marketing messages, but only where you have provided the appropriate consent

Message frequency may vary depending on your interactions with us, your service relationship with us, and the nature of your request or engagement.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After you reply STOP, you may receive one final confirmation message confirming that you have been unsubscribed.

For assistance, reply HELP or contact us directly at connect@soulof.business or 949 566 1221.

Your consent to receive text messages is not a condition of purchase.

You represent that you are the authorized user of the mobile number you provide and that you are authorized to consent to receive messages at that number.

15. SMS Consent Scope

Your SMS consent applies only to communications from SOULof.business for the purpose for which you opted in. Your consent to receive text messages from us does not authorize unrelated third parties to contact you.

16. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and other network providers. We do not guarantee that every message will be delivered or delivered on time.

17. Privacy

Your use of the Site and Services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information. Please review our Privacy Policy carefully.

18. Modifications

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site or Services after any changes are posted constitutes your acceptance of the revised Terms.

19. Governing Law

These Terms are governed by the laws of the State of California. Any disputes arising from or related to these Terms, the Site, or the Services shall be resolved in the courts located in Orange County, California, unless otherwise required by applicable law.

20. Entire Agreement

These Terms, together with any applicable service agreement, coaching agreement, proposal, consent form, and our Privacy Policy, constitute the entire agreement between you and SOULof.business, LLC and supersede any prior discussions, understandings, or communications relating to the same subject matter.

21. Contact

If you have questions about these Terms, our Services, or our messaging program, you may contact us at:

SOULof.business, LLC
Email: connect@soulof.business
Phone: 949 566 1221
Website: https://soulof.business