Effective Date: April 18, 2026
Last Updated: April 18, 2026

Welcome to SOULof.business (“Site”), operated by SOUL of Business LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website and engaging with our coaching services, group facilitation, CEO peer advisory groups, forms, messaging programs, or related services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site or our Services.

SOUL of Business is operated by SOUL of Business LLC. References on this website to “SOUL of Business,” “SOULof.business,” “Company,” “we,” “our,” or “us” refer to SOUL of Business LLC unless otherwise stated.

These Terms apply only to users located in the United States.

1. Acceptance of Terms

By accessing the Site, signing a coaching agreement, submitting a form, booking a call, making a payment, clicking “I Accept,” opting in to communications, or otherwise using our Services, you confirm your agreement to these Terms and enter into a binding agreement with SOUL of Business LLC.

2. User Eligibility

To use the Site or Services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using our Site or Services, you represent and warrant that you meet this requirement.

3. Services Provided

We offer leadership development experiences tailored for small and medium-sized businesses. Our services may include:

• One-on-one executive coaching
• Team coaching and facilitation
• Leadership workshops and trainings
• Impact Circles – peer advisory groups with integrated coaching
• Masterminds and experiential learning
• Customized programs on topics such as feedback, influence, leadership brand, storytelling, and work-life integration
• Business inquiries, discovery calls, scheduling, service updates, and customer support communications

These Services are intended to support leadership effectiveness, team alignment, and business impact. They are not a substitute for medical, mental health, legal, or financial advice.

You agree to use the Site and Services only for lawful purposes and in compliance with these Terms and applicable laws.

4. Account Registration

Certain features may require account registration. You agree to provide accurate and complete information and maintain the confidentiality of your account credentials. You are responsible for all activity under your account.

5. Fees, Payment, Scheduling, and Cancellation

Scheduling
Sessions, calls, workshops, and other Services are scheduled by mutual agreement or through our booking system.

Payment
Payment is due in advance unless otherwise agreed in writing.

Client Cancellation / Rescheduling
Sessions canceled with less than 48 hours’ notice may be forfeited and charged at the full rate. Repeated cancellations or no-shows may lead to termination of Services.

Coach Cancellation / Rescheduling
We will provide as much notice as possible and reschedule as needed.

Lateness
Sessions will end at the scheduled time. Late arrivals will not extend the scheduled session time.

6. Confidentiality

Individual Coaching
All coaching sessions are confidential. We will not disclose your identity or session content without your written consent, except in the following circumstances:

• If required by law, including subpoena, court order, or legal process
• If there is a risk of harm to you or others
• If illegal activity is disclosed
• If consulting with another coach or advisor for professional support, in which case your identity will remain anonymous where reasonably possible

Group Settings
Confidentiality is encouraged in group programs, but it cannot be guaranteed. By participating in any group setting, you acknowledge and accept this risk.

7. Content Ownership and Intellectual Property

All content and materials provided through the Site or Services, including text, graphics, downloads, training materials, frameworks, exercises, videos, worksheets, branding, logos, and other content, are owned by SOUL of Business LLC or its licensors and protected by applicable intellectual property laws. Unauthorized copying, modification, republication, distribution, or exploitation is prohibited without our prior written permission.

All materials are provided for your personal or internal business use only unless otherwise agreed in writing.

8. User Obligations and Restrictions

Clients are responsible for their own decisions, actions, and outcomes. Our role is to support and guide, not to guarantee any particular result.

As a user or client, you agree to:

• Engage fully in sessions, programs, and assignments
• Be truthful and transparent in your communications
• Take responsibility for your decisions, implementation, and follow-through
• Arrive on time and prepared for sessions
• Respect the confidentiality and participation of group members
• Use our Site and Services in a lawful and respectful manner
• Provide accurate, complete, and current information when submitting forms, applications, booking details, and contact information

You also agree not to:

• Use the Site or Services for unlawful purposes
• Harm, disrupt, or interfere with the Site or Services
• Violate applicable laws or third-party rights
• Use automated systems without prior permission
• Attempt unauthorized access to systems or data

9. Coach Responsibilities

As your Coach or Service Provider, we commit to:

• Deliver Services with professionalism and integrity
• Maintain confidentiality as described in these Terms
• Provide a supportive, respectful, and constructive environment
• Follow applicable ethical coaching standards and professional practices
• Come prepared to all scheduled sessions and engagements

10. Privacy Policy

Your use of the Site and Services is governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

11. Termination

We may suspend or terminate your access to the Site or Services at any time if we believe you violated these Terms or engaged in harmful, abusive, disruptive, or unlawful conduct. Upon termination, you must stop using the Site and Services.

You may terminate Services at any time with written notice. Any refund terms, if applicable, will be governed by your specific agreement or written arrangement.

12. Third-Party Links and Tools

Our Site may contain links to third-party websites, booking tools, payment processors, embedded content, social platforms, or other resources. We do not control, endorse, or guarantee the accuracy, availability, or policies of those third parties and are not responsible for their content, terms, or privacy practices. Your use of third-party services is at your own risk and subject to their own terms and policies.

13. SMS Messaging Terms

By providing your mobile phone number through our website, contact forms, inquiry forms, lead forms, booking pages, applications, intake forms, service agreements, or other communication channels, and by giving your consent where required, you agree to receive text messages from SOULof.business.

These messages may include, where applicable:

• Appointment reminders
• Scheduling confirmations
• Inquiry follow-ups
• Customer care messages
• Service updates
• Account or program-related communications
• Project-related communications
• Promotional or marketing messages, but only where you have provided the appropriate consent

Message frequency may vary depending on your interactions with us, your service relationship with us, and the nature of your request or engagement.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After you reply STOP, you may receive one final confirmation message confirming that you have been unsubscribed.

For assistance, reply HELP or contact us directly at connect@soulof.business or 949 566 1221.

Your consent to receive text messages is not a condition of purchase.

You represent that you are the authorized user of the mobile number you provide and that you are authorized to consent to receive messages at that number.

14. SMS Consent Scope

Your SMS consent applies only to communications from SOULof.business for the purpose for which you opted in. Your consent to receive text messages from us does not authorize unrelated third parties to contact you.

15. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and other network providers. We do not guarantee that every message will be delivered or delivered on time.

16. Disclaimer of Warranties and Limitation of Liability

Not Professional Advice
Coaching, facilitation, education, and related Services are not therapy, medical care, mental health treatment, legal advice, or financial advice.

No Guarantee of Results
Your progress and results depend on your own decisions, effort, implementation, and circumstances. No specific result is guaranteed.

Limitation of Liability
To the fullest extent permitted by law, SOUL of Business LLC, its owners, officers, affiliates, contractors, employees, and representatives shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or relating to your use of the Site or Services, your participation in any program, your reliance on any content, or any communications sent or received through our systems.

17. Indemnification

You agree to indemnify and hold harmless SOUL of Business LLC, its employees, affiliates, contractors, and partners from claims, damages, liabilities, and expenses arising from your use of the Site or violation of these Terms.

18. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any legal action shall be brought exclusively in the courts located in Orange County, California, unless otherwise required by applicable law.

19. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted with an updated Effective Date and Last Updated date. Continued use of the Website or Services constitutes acceptance of the updated Terms.

20. Entire Agreement

These Terms, together with any applicable service agreement, coaching agreement, proposal, consent form, and our Privacy Policy, constitute the entire agreement between you and SOUL of Business LLC and supersede any prior discussions, understandings, or communications relating to the same subject matter.

21. Contact Us

If you have questions about these Terms, our Services, or our messaging program, you may contact us at:

SOUL of Business LLC
Email: connect@soulof.business
Phone: 949 566 1221
Website: https://soulof.business